Meh - Service Desk Analyst Karpel Solutions Employee Review

Karpel Solutions was a phenomenal place to start my IT career. The Help Desk Team is well rounded to say the least. You are surrounded by people that are extremely friendly and helpful to you as a teammate and the customer.

If you are not open to traveling then maybe Karpel Solutions isn't the job for you.

- Hands down some of the best people to work with, the general culture is based around growth and trauma bonding. The single reason I would recommend this job is for the people I work with. - Excellent benefits, health insurance could be slightly better, but they do the best they can with it. - Yearly bonus is a very nice Christmas present. - If you enjoy travelling, you get the opportunity to experience lots of different places. - Free breakfast every Friday is also nice. The overall culture that some of the newer executives are trying to foster really puts a positive spin on everything. - This is really a great place to cut your teeth in the IT Help desk world. Lots of opportunity to work with a lot of different components.

- The current CEO is single-handedly is holding the company back because he doesn't want to admit that his way isn't always the right or correct way to do something. "Welp, that's the way it's always worked, so that's how we're going to keep it." is a statement that is uttered far too often when addressing bugs and QoS enhancements to continue to stay relevant in today's software culture. - Also not a lot of room for growth. If you get pigeon-holed in to the PbK/DbK side, you have it made but that's where you stay. On the insight side, the last thing you want to be is an engineer. They are the least cared for individuals in the company.