Good product, poor processes - Software Engineer Kaseware Employee Review

3.0
15 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Good people. Good core benefits. Good product that is well positioned.

Cons

Performance review process disadvantaged working parents; emphasis on extra hours rather than results. In-office days are promoted as collaboration opportunities, but due to differing WFH schedules, very little real collaboration occurs. Executives are heavily involved in day-to-day operations, leaving little empowerment or trust for engineering teams. Reliance on niche or outdated technologies. Minimal automated testing; testing is mostly manual, leading to high error rates. Strong resistance to change — innovation is often stifled in favor of “what has always been done.” Codebase contains significant anti-patterns, making it difficult to work with. Recent layoffs have added instability and uncertainty.

Explore other reviews about Kaseware

5.0
2 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good team members, good environment, good office location

Cons

None so far its been a good experience

3.0
30 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Small company, start up feel if you like that sort of thing.

Cons

COO runs the day to day operations, works 24x7 and fosters team conflicts instead of cooperation. Customer Success Managers were used solely as Inside Desk Sales Managers to roll over contract renewals. Zero positive team interactions. Marketing, Sales, Services, Engineering, Product Management all act as solely independent silos with no fostering of relationships. No work/life balance at all

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