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      Kaseya

      Engaged employer

      Kaseya reviews

      My take - Technical Support Supervisor Kaseya Employee Review

      4.0
      20 Feb 2026
      Technical support supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong metric structure and ways to earn bonuses

      Cons

      Disconnect between sales, support, and engineering

      avatar
      Kaseya Response
      3mo
      We appreciate your balanced feedback and are glad to hear that our comprehensive compensation package has been valuable to you. We also value your input regarding cross-functional alignment, as insights like yours help us continue strengthening collaboration across teams.

      Explore other reviews about Kaseya

      5.0
      2 June 2026
      Senior account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      easy to make money if you don't mind dealing with politics and are likable

      Cons

      office politic heavy, if you're not liked or make an impression - you may never make money.

      1
      avatar
      Kaseya Response
      2w
      Thank you for sharing your candid feedback. We value all of our team members equally, and provide mentorship and development programs designed to help you succeed. We've also been enhancing our people's program based on the feedback received, including the rollout of Mid-Year and Annual Reviews that focus not only on performance, but meaningful career development and mentorship. Thank you for being part of Kaseya.
      2.0
      23 June 2026
      Customer support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      It is a job, yup

      Cons

      -Big work load -trained in multiple departments with no extra incentive, you have to manage a word load of multiple different departments. -voice is not heard as an employee -management is constantly changing, in my 2 years of being there, I had four different bosses -as long as you kiss butt to management, you will get promoted

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