Garbage company - Technical Support Engineer III Kaseya Employee Review

1.0
21 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Honestly can't think of any. It seems like they try to hide their true colors but like most things they are terrible at that.

Cons

They acquired Datto a short while ago, which had been an amazing company to work for. In the first town hall, which had an article written about it by CRN, the CEO reassured us of his character and informed us that our Datto management really hurt us by forcing them to leave our current benefits in place until the end of year. He used much more foul language that glassdoor will not let me use, but it should be in that CRN article. He stated Kaseya benefits were much better, so this was an extremely bad deal for us. He could not elaborate at all on how their benefits were better. They have given us our options for next year now, and they are much much worse. Their 401k match is in the private company stock lol. He also provided an interview for the CRN article, and the first easy softball question was "What type of leader do you want to be viewed as?". Apparently our CEO has never thought about this, and was stumped by the question. I HIGHLY encourage you to find these articles, they are great for a chuckle and facepalm. Our COO told some of his employees who were concerned about the changes in benefits that he makes too much money to care about the benefits. They said they were not going to change out culture, and were going to allow employee resource groups to continue. However, they removed the resources from the employee resource groups, so that was a lie. They also chopped the Datto culture and diversity summary on our website down to half the size it used to be(you can use wayback machine to check).

Explore other reviews about Kaseya

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

easy to make money if you don't mind dealing with politics and are likable

Cons

office politic heavy, if you're not liked or make an impression - you may never make money.

1
avatar
Kaseya Response
3w
Thank you for sharing your candid feedback. We value all of our team members equally, and provide mentorship and development programs designed to help you succeed. We've also been enhancing our people's program based on the feedback received, including the rollout of Mid-Year and Annual Reviews that focus not only on performance, but meaningful career development and mentorship. Thank you for being part of Kaseya.
2.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-Exposure to SaaS -Decent product if it worked -Vision makes sense -Cutthroat immorality & favoritism are the only upward paths -Equity program (now dead)

Cons

-Products generally dont work, no confidence in selling them -Current Leadership is completely out of touch with the reality of their workforce/operations - Claws back commissions on deals you never sold / received attainment/comms on (not sure how this is legal) -No WFH flexibility. -PTO is not respected. Paternity leave is frowned upon but somewhat respected. IN most cases, still expected to produce -Consistently misleads employees on intiatives, and borderline falsifies layoff rationale -Equity program is likely funny money at this point. prev CFO fired, and was actively involved with Enron scandals. replacement CFO gutted for quick sale of company by PE and bailed out when he saw it was impossible -Vast majority of clientel is with Kaseya out of pure hostage scenarios through predatory contract policies

3
avatar
Kaseya Response
2mo
We apologize that this has been your experience, as it is not what we strive to create for our team members. Through feedback like yours, we are making improvements to enhance the employee experience and ensure every team member feels valued. We also respect the personal time of our team members, including parental leave, as we continue aligning our people initiatives with our company’s growth. Thank you for being part of our team.
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