Prominent Tech Software Company - RMM - Support Manager Kaseya Employee Review

5.0
12 Mar 2024
Recommend
CEO approval
Business outlook

Pros

-They not only welcome change but also actively pursue it to maintain their position as industry leaders. - Opportunities for learning are abundant and rapid. You can learn in months what takes years in other tech roles. - There are plenty of opportunities for growth within the department and in other departments. Anyone interested can find a position to continue working in the industry. - Employees who consistently excel in their performance are duly acknowledged and rewarded for their dedication and hard work. - The job pays an hourly wage and overtime is available. - Great health and 401K benefits

Cons

-Attendance in the office is required, but temporary work from home is permitted.

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Kaseya Response
2y
Thank you for sharing your experience working at Kaseya.

Explore other reviews about Kaseya

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

easy to make money if you don't mind dealing with politics and are likable

Cons

office politic heavy, if you're not liked or make an impression - you may never make money.

1
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Kaseya Response
2w
Thank you for sharing your candid feedback. We value all of our team members equally, and provide mentorship and development programs designed to help you succeed. We've also been enhancing our people's program based on the feedback received, including the rollout of Mid-Year and Annual Reviews that focus not only on performance, but meaningful career development and mentorship. Thank you for being part of Kaseya.
2.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-Exposure to SaaS -Decent product if it worked -Vision makes sense -Cutthroat immorality & favoritism are the only upward paths -Equity program (now dead)

Cons

-Products generally dont work, no confidence in selling them -Current Leadership is completely out of touch with the reality of their workforce/operations - Claws back commissions on deals you never sold / received attainment/comms on (not sure how this is legal) -No WFH flexibility. -PTO is not respected. Paternity leave is frowned upon but somewhat respected. IN most cases, still expected to produce -Consistently misleads employees on intiatives, and borderline falsifies layoff rationale -Equity program is likely funny money at this point. prev CFO fired, and was actively involved with Enron scandals. replacement CFO gutted for quick sale of company by PE and bailed out when he saw it was impossible -Vast majority of clientel is with Kaseya out of pure hostage scenarios through predatory contract policies

3
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Kaseya Response
2mo
We apologize that this has been your experience, as it is not what we strive to create for our team members. Through feedback like yours, we are making improvements to enhance the employee experience and ensure every team member feels valued. We also respect the personal time of our team members, including parental leave, as we continue aligning our people initiatives with our company’s growth. Thank you for being part of our team.
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