Toxic Culture, No Stability, and Success Based on Luck - Account Manager Kaseya Employee Review

1.0
13 June 2025
Recommend
CEO approval
Business outlook

Pros

• You can succeed if you’re lucky enough to get a strong book of business. • A few supportive coworkers who genuinely want to help. • Potential for growth if you’re constantly closing and hitting numbers.

Cons

• Incredibly toxic work culture full of favoritism and frat-bro energy. • Your book of business is fixed, and your success depends heavily on luck and timing—not effort or skill. • No performance improvement plans. Miss quota once and you’re gone—no second chances, even if you’ve been working hard and problem-solving for your clients. • Hard work gets passed on to the next rep without acknowledgment when you’re let go. • Leadership is more focused on optics than fixing internal problems. • Promotions seem to be more about who you know than what you do.

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Kaseya Response
1y
We appreciate all the feedback here. While we understand not every experience is the same, it's important to note that employee reviews at Kaseya are entirely optional and never required. Our goal is to foster an environment where every team member feels empowered to share their honest perspective. Additionally, we’re committed to fostering a performance-driven culture based on transparency, accountability, and merit. While we recognize that every experience is difference, we continuously evaluate feedback to ensure fair practices and growth opportunities for all employees.

Explore other reviews about Kaseya

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

easy to make money if you don't mind dealing with politics and are likable

Cons

office politic heavy, if you're not liked or make an impression - you may never make money.

1
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Kaseya Response
3w
Thank you for sharing your candid feedback. We value all of our team members equally, and provide mentorship and development programs designed to help you succeed. We've also been enhancing our people's program based on the feedback received, including the rollout of Mid-Year and Annual Reviews that focus not only on performance, but meaningful career development and mentorship. Thank you for being part of Kaseya.
5.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Working at Kaseya can offer strong upside, especially for someone focused on growth, earnings potential, and building a long-term career in tech sales. One of the biggest advantages is the opportunity to generate meaningful income through commission, particularly if you are in a role tied to new business or expansion. The company has a large product portfolio, which makes it easier to position multiple solutions and increase deal size. There is also consistent exposure to enterprise and public sector clients, which helps build real sales experience and credibility. Leadership investment in top performers can be noticeable, especially when the company wants to retain key talent, and there are clear paths to grow into larger accounts or more strategic roles.

Cons

On the downside, Kaseya can be a demanding environment with high expectations and pressure to perform. Targets can be aggressive, and the pace is fast, especially toward the end of quarters. Internal processes can sometimes feel complex, particularly when deals involve multiple teams like legal, finance, and channel partners. This can create friction or slow things down when timing is critical. Communication across departments may not always be perfectly aligned, which can require extra effort on your end to keep deals moving forward.

2
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Kaseya Response
3mo
Thank you for your review! It’s great to hear that your time at Kaseya has been rewarding, and that our growth opportunities contributed to your professional development. We also appreciate your candid feedback as we continue our enterprise transformation, and work to improve cross-functional alignment and operational efficiency. Thank you for being part of our team.
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