Kathmandon't - Anonymous employee Kathmandu Employee Review

1.0
19 July 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some staff members were lovely and I learnt to appreciate my current job so much more due to how horrid my manager was at Kathmandu.

Cons

Kathmandu was one of the worst places that I ever have worked for. The turnover rate was high, the internal communication was low and standards for how management treated their employees were lower. When I first began, there was no one in my role to hand over and I was made to figure out the ins and outs of the companny's procedures by myself with little to no effort given by my manager. Not only was my desk completely isolated from the rest of the team, the high turnover rate was astonishing and further prevented me from connecting with the team. I should have picked up on all the red flags then, but I continued to give the company the benefit of the doubt. My role and expectations of what my tasks were changed frequently depending on who communicated with me, but by far the worst expectations were from who I was directly reporting to. I was bullied frequently and made to feel like there was no way out of my situation other than to talk to my bully, a option given directly from Human Resources, an option that I clearly was not able to take due to the nature of their horrendous personality. When I raised these issues with other staff members, they notified me that I was not the first victim to their foul behaviour and that others before me, in different roles but under the same management, had also experienced their nastiness. On numerous occasions, my manager expected me to clean up the office, including wiping ledges, moving boxes for other staff members and unstacking dishwashers that were both not in my job description and in the area of the office space, I did not work in. I was expected to check in frequent times in the day with specific people in my team, but the same expectations were not given to them as they walked past me for team lunches, purposely excluding me. And with clear favourites shown in the team, only specific people could 'get away' with certain behaviour such as coming and going whenever they pleased or using managment car spaces while they were not in the office multiple times a week, whilst people like myself were told it was completely normal to change their car spaces every two hours in rain, hail or shine. Due to health issues, I needed to take less than a week off for a 2 part procedure that would have stopped my being in pain resolved the health issue. My manager had the audacity to only allow appointments to be made on a Friday at 4pm, which ulimately lead me to have wait a month in-between procedures which put me at an increased risk of developing an infection. The outstanding contrast between the hoops I had to jump through to take personal leave while frequently showing up to work only to find out half way through the work day from other people in the office that my manager had decided to take personal leave. You have all the appeal of a paper cut. What is also laughable is managements ability to claim inclusivity and and have a pretence of being all sunshine and rainbows on their platforms but openly discuss their plans to reduce sizes in production due to fuller figures not being on brand for their outdoors marketing. Apparently fuller figures don't appreicate the outdoors as much as leaner individuals. Micromanaging was their forte, including forced changes in one or two words in a internal email before I was able to send communication out, however simple words were consistantly mispelt on their end. Maybe later in life, after you have learned to read, write, spell, and count, you will have more success. Romany, You’re the reason God created the middle finger and why my atheist friend is on the fence about whether Satan exists or not.

Explore other reviews about Kathmandu

5.0
13 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Nice environment to work in. Busy shop

Cons

Shifts can be short and not reliable

3.0
23 Aug 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Kathmandu has excellent POS systems, merchandising materials, and online training. Systems were simple and laid out cleanly. The work atmosphere was quick and busy but very rewarding and interesting.

Cons

Upper management held ridiculous store sales targets based solely on the performance of the year prior. They obviously had never worked in retail before. On the job training could be improved to better learn upselling techniques.

4
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