Pros
The people at the KBB office are amazing and it definitely feels like a family. Unfortunately, many of them are slowly leaving as a result of lay offs and finding other opportunities at better companies. The KBB culture is great, but as a result of continuous low morale, the mood is depressing in the offices.
Cons
As a result of multiple companies being brought into the fold, KBB's parent company Cox, is very top heavy. There are so many teams and people that do the same jobs, so there is little room for advancement. People in Atlanta seem to be the only ones to move up. Managers need to have more consistent leadership training on how to encourage and work productively with employees. There is constant reorganization without a clear vision of what the end goal should look like. Communication from management is also terrible. Office politics are rampant for those who deal with Atlanta. Morale has been low from the time I started and is only continuing to get worse.