Hard working people let down by poor business practices - Transportation Kenco Group Employee Review

2.0
23 Jan 2011
Recommend
CEO approval
Business outlook

Pros

Good benefits, company will pay to get you professional certificates, very casual work environment, exposure to multiple aspects of the supply chain industry.

Cons

Kenco is a small organization which thinks it is a fortune 50 company. They are so obsessed with achieving ISO compliance and 5S that they lose money in the process and then wonder why. Having worked for other transportation companies I understand that work areas and processes need to be streamlined, but painting lines for pallet jacks and expecting them to be exactly within them is a little overboard. The other issue with this company is the senior management, they are living in the past and need to get on board with the rest of the industry, which is fast moving and doesn't take months to make $2000 business decisions. Kenco is very good about promoting from within, however the management fails to see that this is not always the best practice, as a result there are leaders who don't understand P&L, and are too sympathetic towards employees because they once had the same position. The HR structure also makes it very difficult to remove under performing employees. Front line operations tend to be servilely hampered by poor communication from the management, as a result employees are often ill prepared or do not have the authority to handle simple issues which then must be escalated. As I mentioned in the beginning, Kenco is a small company which thinks it's a large one. By this I mean most of their process, software, and structure, mimic that of large corporations. The issue here is that Kenco, implements these on the cheap, and often misses crucial steps for the process to be successful

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5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Culture Benefits Flexibility Compensation Hybrid

Cons

None - excellent place to work

2.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Most of the people that work here are great

Cons

The customer determines what type of experience you have with the company.

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