Pros
Employee discount is nice, and employee sales. Including the occasional incentive contests to win product. Pay is very competitive. Product speaks for itself.
Cons
The leadership is completely dysfunctional. From Store Directors to especially the Assistant Store Managers. Management operates on ego, not ability. They micromanage, play favorites, and have no idea how to inspire or support a team. Communication is chaotic, direction changes daily, and accountability is nonexistent. It’s like watching people in charge of a luxury brand behave like it’s a high school clique. Turnover is through the roof because good people refuse to put up with the nonsense. The few who stay either give up or get dragged down by the constant drama and double standards. There’s zero professionalism, no consistency, and absolutely no respect for employees’ time or talent. Management has no sense of accountability or respect for anyone’s time. They stroll in late without consequence, but if an associate is even a minute behind, it’s a full-blown issue. The hypocrisy is exhausting with their “point” system.