4mo
Thank you for writing a review.
To address a few of your points, yes, we do expect cameras to be on for all meetings, just like they were on for interviews. As a fully remote company, we know we have to work harder to build and maintain relationships with our colleagues, and having our cameras on is one way we can stay connected. We don't expect employees to announce when they need to step away for coffee or a short break, but if you are working with someone closely it can be helpful to let them know if you won't be able to answer a question right away. Our Support department may also announce lunch breaks so their colleagues can watch call queues and jump in if needed.
We did recently implement time tracking, so we can track how much time each employee spends working on a specific customer or project. The intent is to ensure our resources are allocated appropriately and so we can track hours as a business. Hourly employees are required to clock in and out, which is a best practice to ensure you are paid correctly. Hourly vs salary designation is based on FLSA classifications, as well as the state where you live/work.
I'm sorry we were not the right fit for what you are looking for, and we'll make sure we do better in the future when it comes to describing our culture. Best of luck to you!
Kate Byers
VP of People
KinderSystems