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Thank you for taking the time to share your thoughts about our company’s work environment. Kirkpatrick and Associates, Inc. is indeed a fast-paced environment that offers immersion in real-time project demands. We seek designers who have advanced skills in all areas of hospitality design, including FF&E selections, space planning, custom furniture, carpet and fabric design, along with drafting and specification writing experience. We are always willing to give opportunities to designers who are self-starting and willing to learn, regardless of previous experience. Great design is in the details, which requires consistency throughout the documentation set. Successful designers at our firm take ownership of their work and see how they can ensure materials are accurate and complete. When there are repeated instances of the same error, or comments that are not implemented throughout related materials, the delay in project timing negatively impacts our entire team. Most of our projects are submitted to hotel brands for their review and approval and we work within a project time frame based on the project’s construction or renovation schedule. This job is not a good fit for an individual that must be micromanaged and does not take the initiative to review their own work or move forward with the next step needed for the project. We are happy to answer questions but cannot do so when questions are not asked. For those who are forward-thinking and willing to take ownership of their work, we provide an excellent opportunity to learn every facet of hotel design.
We understand you felt that performance expectations and concerns were not adequately communicated. I am sorry that you had this experience. Our office strives to be professional and provides many opportunities for growth, whether through hands-on experience, manufacturer educational presentations, or attending hotel design conferences and furniture markets. Kirkpatrick and Associates is a small team, with all employees reporting directly to the owner. Designers receive feedback on draft documents throughout the work week, which is considered part of the learning process. We expect comments to be implemented in future work product where applicable. In addition to regular performance reviews, we attempt to handle performance concerns in a timely and constructive manner with specific, actionable examples. We have documented your feedback and will keep it in mind going forward.