Sinking ship! - Anonymous employee Kit and Ace Employee Review

1.0
2 May 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The team I worked in was only 6 people, we were lucky as the entire team felt like family. Great discounts for full-time (60% off), flexible working hours and fun activations.

Cons

- Our Australian showroom was closed in one day after we found out on Instagram that morning! - This company preached so much about integrity and transparency and then has the decency to do this to their loyal staff - it blows my mind. - Has no direction with the product, target market, and locations. - Slowly implemented changes to become a clone of Lululemon. It was super obvious to staff and customers, it just wasn't working. - It's not surprising they went out of business in 3 countries, they amount of money they wasted on the most irrelevant things was crazy. The salaries were way too high for what staff were actually doing/responsible for, they implemented multiple shop-fit outs, replaced 60 stores worth of hangers and all the mannequins in the company. The old mannequins and hangers were thrown away! Most of the new hangers & mannequins stayed in the backroom in boxes because we didn't need them anyway. - Enforced programs like Landmark even if you had preexisting mental health conditions. - Created a cult-like culture and favouritised those that contributed.

Explore other reviews about Kit and Ace

5.0
11 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Opportunity for growth and learning

Cons

Laid off employees due to change in ownership

3.0
25 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Opportunities to learn new skills in retail and advance to other roles

Cons

Limited full-time posts and no benefits

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