Good union benefits - Hotel Houseman Kitano Hotel Employee Review

I have not interned in enough hotels for comparison, but this is one of the better experiences you get. You get to cross-train in several departments, there is complimentary food and beverage, and they are lenient on time.

Reaching out and communicating to HR was occasionally difficult.

Due to staff shortages, you often have to take on responsibilities beyond your regular duties, which can contribute to your professional growth. Additionally, the high workload can help you develop strong multitasking and time management skills.

Since it was small and not a chain, the organizational structure often felt fragile and dysfunctional. I also noticed multiple situations where people who were sort of sly and good at maneuvering could get by easily, while those who were earnest, honest and attentive to details ended up having a hard time. Since it is a unionized hotel, you would constantly hear from union staff phrases like "This is not my job," and you often get caught up in disputes between the union and management.