15 Jan 2026
Kitano Hotel Reviews
2.0
0% would recommend to a friend
Reviews by job title
8 reviews
2.0
7 Feb 2025
Workplace to gain multitasking skills and build knowledge & experience in hospitality for future career advancement
Former employee, more than 1 year
New York, NY
Recommend
CEO approval
Business outlook
Pros
Due to staff shortages, you often have to take on responsibilities beyond your regular duties, which can contribute to your professional growth. Additionally, the high workload can help you develop strong multitasking and time management skills.
Cons
Since it was small and not a chain, the organizational structure often felt fragile and dysfunctional. I also noticed multiple situations where people who were sort of sly and good at maneuvering could get by easily, while those who were earnest, honest and attentive to details ended up having a hard time. Since it is a unionized hotel, you would constantly hear from union staff phrases like "This is not my job," and you often get caught up in disputes between the union and management.
3.0
27 Jan 2022
Recommend
CEO approval
Business outlook
Pros
Small team, easy to work with
Cons
small room for advancement within the company
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