Fine until it wasn’t - Underwriter Klarna Employee Review

1.0
26 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Primarily good people, decent atmosphere generally, interesting work while it lasted

Cons

Being binned off to a contact centre outsourcer who was ill-equipped for the kind of work we were doing all in the name of chasing that sweet AI high was probably not the one.

Explore other reviews about Klarna

5.0
5 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work from home flexibility, nice people

Cons

Pay is below minimum, moves too quickly.

2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Work Life Balance after COVID Benefits are very good Parental leave is generous

Cons

Cutthroat, very liberal value system company wide, very DEI focused. Pay is very low and the benefits are the main reason to stay.

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