Great at first...Management is terrible & untrustworthy - Operations Manager Klarna Employee Review

2.0
15 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Remote Work Flexibility: Klarna offers flexibility in remote work, allowing employees to balance their personal and professional lives while contributing to global projects. Great Company Culture: Klarna fostered a collaborative and innovative environment, where diverse ideas were encouraged and employees were empowered to thrive in an inclusive workplace. Global Team Collaboration: Working at Klarna provides the opportunity to collaborate with talented professionals from around the world, gaining unique perspectives and building a truly international network. Work-Life Balance: Klarna places emphasis on a healthy work-life balance, with flexibility in working hours and the support needed to take care of personal commitments.

Cons

Toxic Local Work Environment: The local work environment can be challenging, with a culture that doesn't always prioritize employee well-being or open communication. Retaliation Against Diverging Ideas: While employees are encouraged to share ideas and suggestions, there is often retaliation if those ideas don't align with management's agenda, which discourages innovation and open dialogue. Limited Room for Growth: There is little opportunity for career advancement or personal development, as the company does not seem to invest in fostering growth for its employees. Employees Seen as Numbers: Management tends to view employees as numbers rather than individuals, leading to a lack of personal recognition or appreciation for the hard work employees contribute. Two-Faced Upper Management: Upper management often exhibits contradictory behavior, which can undermine trust and morale among employees. Lack of Clear Direction and Blame Culture: The company lacks clear direction for growth, and when employees inevitably struggle, they are often blamed, with management finding ways to shift responsibility rather than providing support for improvement.

Explore other reviews about Klarna

5.0
5 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work from home flexibility, nice people

Cons

Pay is below minimum, moves too quickly.

2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Work Life Balance after COVID Benefits are very good Parental leave is generous

Cons

Cutthroat, very liberal value system company wide, very DEI focused. Pay is very low and the benefits are the main reason to stay.

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