Very Poor Management - Litigation Paralegal Knight Nicastro MacKay Employee Review

Thank you for taking the time to share your perspective. While we recognize that not every experience at KNM is the right fit for every individual, we’d like to offer some clarification regarding your comments. At KNM, legal and operational functions are intentionally separate to ensure clear focus and expertise in each area. The Chief Operating Officer is responsible for firm operations, not legal case strategy or the day-to-day management of attorneys or paralegals. Additionally, the COO does not delegate management responsibilities to paralegals. The individuals referenced are experienced Practice Managers—seasoned trial paralegals with decades of experience leading numerous trials. Trial work can be demanding, and expectations around extended hours during trial periods are communicated clearly in advance. Our firm tries over a dozen cases each year, so our paralegals are expected to be trial-ready. Thus, we strive to ensure our teams are well-informed and supported. We understand that employment transitions—particularly those involving terminations—can be difficult. Our leadership team is committed to addressing performance concerns with transparency, support, and multiple opportunities for improvement. When resolution is not reached, we follow a structured and respectful process. We remain committed to fostering a professional and supportive work environment and appreciate feedback that helps us continue to grow.