Pros
Most of the Leads are great people.
Met very cool customers and the occasional celebrity.
Cons
Hands down the worst working experience I have ever had. The number of people that quit during my first week alone should have been a red flag. The favoritism is off the charts; theres zero training they give you a camera and push you into shark infested waters (angry tourists). They force you to mislead them by forcing you to que them (the tourists) in a line for an optional picture, to be successful at your job requires a level of dishonesty. In the summer you're required to wear long black sleeves no matter how hot it is, in the winter you stay on the 70th floor in -10 degree weather in a flimsy jacket that goes over your own & you are only allowed to come inside if the CAMERA shutter freezes up. Any and all technical malfunctions are your fault even though you the equipment is outdated and you get little to know training. Anything I learned about doing my job was from my co workers, The sheer stress I was under caused my eyebrow and facial hair to fall out at the time. Heed my words if you're even thinking about applying for this job don't its not worth it, There are better & warmer jobs out there.