A complete and utter mess. - Anonymous employee Koinly Employee Review

1.0
3 Nov 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- A handful of team members are a pleasure to work with - Nice office location

Cons

The company has significantly gone downhill the last few months, specifically within the AU team. Senior management are completely incompetent and have failed to implement proper work processes as a result of poor planning, structure and a lack of direction, and rather shifts the blame onto the CEO for not being able to make concrete decisions. There are pockets of a very toxic work culture brewing, which includes dictatorship, not addressing areas of poor capability, providing little training and support to staff, and a pattern of disguising bullying/harassment as “constructive feedback”. In the end, those with knowledge and expertise who have the capabilities to really implement change have been laid off and those who add little to no value are praised and tapped on the shoulder for promotion - especially if you’re a ‘favourite’. Because of this, the team dynamics have shifted dramatically and the company culture has tarnished.

Explore other reviews about Koinly

5.0
22 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible setup is more about getting things done than about warming up a chair. Everyone in the team seems to be responsible and good humans. The product is good and solves a real issue, making it a better experience than working for a silly tool no one needs. Good opportunities, good moment to be in the industry

Cons

Little communication, sometimes you feel a bit lonely, but the truth is people are there if you ask. Is just more silent than other places I have been and it's more about figuring things out. They are still structuring management and there seem to be some changes in place in a good direction, but there is still work to do.

1.0
18 Apr 2024
Recommend
CEO approval
Business outlook

Pros

The team was hard-working, strong and collaborative. Team Leader was good. Unfortunately, he wasn't respected by management. His counsel wasn't regarded and he was regularly kept in the dark in relation to information that was critical to his team's performance and future.

Cons

Leadership was non-existent. Team Leaders and managers weren't consulted or included in decision-making by the CEO. Benefits would be rug-pulled with no communication. Zero transparency or respect. Hard work isn't rewarded. Management constantly engage in lip-service and actively lie to staff. The CEO cares nothing for his employees.

13
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