4 Aug 2025
Konditor Response
10moThanks for taking the time to give the feedback here, and of course this is disappointing to hear and I'm keen to make sure we can improve on this - I'd be interested to speak more if you'd be open to this? If so, perhaps you could drop me an email (rose@konditor.co.uk). If not, your feedback has certainly been noted and something I'll be following up on.
All the best, Rose