Absolute disaster of a company with a few good people stuck in the middle - Anonymous employee Kore.ai Employee Review

1.0
30 Mar 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay was good and there were a few great people working here but that's about it.

Cons

CEO is not great. Constantly making demands for things that he doesn't understand the scope of. The company is split between the US and India divisions with absolutely miserable collaboration between the two groups. Many projects frequently require the assistance from people in both groups but people in those groups will see asks as burdens they will ignore to spend time working on other tasks. If you aren't actively complaining to higher-ups you're not going to get help with any of your projects that require assistance Even when you DO bring in a higher-up to get a project moving you'll be treated poorly by collaborators who will claim you should handle things yourself by reading through complex documentation that most veterans of the company don't understand let alone new folks.

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Kore.ai Response
3y
Thank you for taking the time to write this review. We are always reviewing feedback from our current and former employees to help improve our organization. We appreciate the value you saw in our compensation and staff. While have started with important initiatives to improve our culture for both remote and in-office employees, we are still on our journey. Thank you for everything that you have done for us here at Kore AI, we wish you well in your future endeavors.

Explore other reviews about Kore.ai

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good growth opportunities in org

Cons

Can be Chaotic at times

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Kore.ai Response
2w
Thank you so much for taking the time to leave such a thoughtful review. With regards to our fast paced environment, we certainly appreciate and value your feedback. We take pride in our commitment to our employees and would love to continue the conversation with you. Please feel free to reach out to me directly or via kristi.grassley@kore.com. Thanks again for all you do and I hope to hear from you soon.
2.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Some dedicated folks, people want the company to succeed.

Cons

Leadership team are Yes Men to the CEO. Have high expectations of campaign performance with limited budgets, tight turn around times, and ever changing product services and offerings that prevented actual market awareness and penetration. Avoided good practice digital marketing in favor for treating every contact as a lead and having BDRs contact them with poor, generalized messaging. Board mandated RIFs are done without leadership input.

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