Pros
NYC office, 2019 -- Summer Fridays. One free monthly product. Plenty of really nice people work here. (Unfortunately, those people don't end up being managers. They leave to work at better companies once they have experience under their belts.)
Cons
In 2019, I worked in the US corporate headquarters in NYC. The managers of my department created a toxic work environment. I had 3 years of prior experience and made $20/hr. I tried to negotiate and they wouldn't budge. After I left, I found out that my friend who joined the company after I did, who had just graduated college weeks before starting, made $23/hr. We worked closely together in very similar roles. I felt so undervalued, not only once I found this out, but the whole time I was there. Your experience here depends on your department + supervisor. I left because my boss's boss was always all up in everyone's business, yelling and cursing at people, and making everything much harder and more complicated than it should be. MANY people had terrible feelings about her but no one had ever done anything about it, she'd been there for at least a decade. Literally terrorizing and verbally abusing people. HR at the time was unhelpful, I hope they've changed since then. The whole company is old school and often out of touch. Leadership is very patriarchal (most beauty / skincare companies are, despite selling products for women). My department head literally didn't look at or talk to me for the whole two weeks after I put in my notice. He had no interest in having an exit interview or wanting to know why I was leaving to go make the same amount of money at a retail sales associate job. You can barely live off of $20/hr in NYC anymore. And it's especially demoralizing when your friends/coworkers are being paid more than you for the same type of + amount of work. With that salary, I had to live in a closet room far out in Brooklyn. To make ends meet, I also worked freelance gigs on nights and weekends (in addition to my regular 40 hr+ a week L'Occitane job). Also the IT department was the joke of the whole company... we had the world's oldest laptops and software. Constant tech issues made it difficult to get anything done in a timely manner.