Very unsatisfactory - Sales Associate/Keyholder L'Occitane Employee Review

1.0
16 Nov 2010
Recommend
CEO approval
Business outlook

Pros

The company is very unique in its concept and their line of products. The standards are remarkable and they are fairly reasonably priced. The clientele are one of those companies that can make one appreciate its customer base. They have very little negative feedback when it comes to customer satisfaction. They also have a very good employee discount and the average rate of pay is very competitive.

Cons

Respect of employees is completely non-existent to the point they will give corrective actions, and at times, terminate employment for heresay situations. The company has a very, very high turnover rate due to disgruntled employees and there is an overwhelming "office politics" atmosphere. They require a plethora of unrealistic tasks when it comes to staffing and visual merchandising and at times they tend to have somewhat unethical practices put upon employees when it comes to marketing, especially during the holidays. Managerial staffing is sparse, so there is a constant lack of communication. Operationally, the company will use whatever tactic they can to cut corners from cutting off sufficient supplies to understaffing stores to where some sales employees are either working open to close shifts and some employees hours are reduced to virtually nothing, yet the company spends an enormous amount of money on wasteful marketing (props, signage, etc). Many times, promised incentives (contest prizes, "gratis monies", etc.) are discontinued without any sort of notice or any explanation or even alternative compensation.

Explore other reviews about L'Occitane

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Free product, great discount and gifts

Cons

long time on feet, storage unit was offsite

4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work at

Cons

Need to bring your own device otherwise you get a pretty weak laptop to do your work

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