Inside sales is code for call center - Inside Sales LKQ Employee Review

1.0
12 Sept 2018
Recommend
CEO approval
Business outlook

Pros

Still looking for pros here

Cons

Inside sales is a call center position, not much regard for customer service, more interested in whole sale clients then helping retail customers in a smaller town store. Commission based is not the place you want to be with constant broken, missing or pulling of incorrect parts from yard staff. Upper and middle management is very belittling, not allowed to get up from chair unless using the rest room, therefor cannot check parts before delivery or make adequate adjustments of price. Focuses a lot on what they watch on the security live feed cameras, listening to sales calls and “outbound” call numbers instead of repeat customers and quality services. No room for promotion, more responsibilities or a feeling of self worth.

Explore other reviews about LKQ

5.0
3 June 2025
Recommend
CEO approval
Business outlook

Pros

My location works together very well, there are clear expectations, and yearly raises

Cons

can be hard to work with other locations, processes are out of your control

1.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay is decent for those of us who have built a large enough customer base over the years.

Cons

Commission rate cuts the last five consecutive years. No path for advancement. Poor management. Since 2021, every change they have made that I have seen is designed to keep the stock price as high as possible - which has been stagnant for 10+ years. Customers and employees come last.

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