RUN AWAY & KEEP YOUR SANITY!!! - Patient Care Coordinator LaserAway Employee Review

1.0
10 Feb 2024
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here!

Cons

This company is founded on lies & the mean girls mentality! They lie to you in training & tell you these leads are HOT HOT HOT & that you're going to make so much money... you are literally cold calling every lead & every lead is so saturated that people are begging to be removed from the call list. They are tricking people into entering their information to generate their "leads". Only the people who have been there since the company started get the hot transfers & access to new leads first. They are over working the nurses with double, triple & quadruple bookings. Not to mention their services are INSANELY overpriced!!! All this company does is bait & switch! Customer Service issues are never addressed. Location Directors are all young & immature & if you out sell one of them, you will have a target on your back. Regional Managers do nothing but play favoritism & no one is ever reprimanded for horrible behavior! Everything is considered "she said, she said" so unless you record your work every day, you will always be the one to blame! This company is for people who a liars, con artists & have absolutely no morals or values! There is no consistency with your schedule so kiss that workplace balance goodbye & be prepared to run yourself ragged!

Explore other reviews about LaserAway

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

They were super very nice

Cons

They were mean and competitive

2.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

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