Warning for Potential Employees - Patient Care Coordinator LaserAway Employee Review

1.0
9 Nov 2024
Recommend
CEO approval
Business outlook

Pros

The free hair removal is nice.

Cons

Working at LaserAway was an experience I wouldn’t wish on anyone. Behind the carefully curated image and the façade of inclusivity and collaboration, this company has some deep-rooted issues that permeate every level of the organization. Here’s what future candidates should be aware of: 1. Health and Safety? Nonexistent. Health and safety protocols are optional here, at best. Reporting any concerns about safety often went nowhere, as these were simply disregarded by management. It’s as if addressing hazards was an inconvenience rather than a priority. If you’re looking for a safe, secure work environment, this isn’t it. 2. Time Off? Prepare to be Gaslit. Despite what they might claim, the company culture does not encourage taking time off. Any attempt to use sick days or even well-deserved PTO is met with passive-aggressive remarks and subtle (or not-so-subtle) gaslighting. You’ll be made to feel guilty for taking the time off you’ve rightfully earned and may face whispers or cold shoulders from management upon your return. 3. HR: Not Here to Help You If you think HR is there to protect employees, think again. Reporting harassment, bullying, racial slurs, or any kind of discriminatory behavior often led to dismissive responses like, “Maybe you should look inward.” Rather than addressing the toxic behavior, the onus was somehow placed on employees to “adjust.” For anyone who values workplace respect and fair treatment, this lack of accountability should be a red flag. 4. Favoritism Runs the Show If you’re not one of the chosen few, don’t expect any kind of recognition, no matter how hard you work. Favoritism is rampant, and management consistently overlooks anyone outside their inner circle. Recognition and career advancement are tied more to who you know rather than what you bring to the table. 5. Discriminatory Culture The company makes it painfully clear that inclusivity is not a priority. Homophobia, racism, and other forms of discrimination are deeply ingrained in the culture. This isn’t an environment where everyone is welcomed, respected, or valued. Instead, these behaviors are overlooked or shrugged off, creating an alienating and hostile atmosphere for anyone who doesn’t fit the “preferred” mold. 6. Upper Management: Lacking Accountability The upper management team has mastered the art of deflection and avoidance. Instead of addressing systemic issues, they sidestep accountability, passing the blame or ignoring concerns altogether. There is a clear lack of transparency, leaving employees feeling both undervalued and unheard. 7. Compensation and Commission Schemes: Set Up for Failure The hourly pay is low, and while there are commission incentives, the targets are such that many employees feel compelled to take shortcuts just to meet goals. This creates a cutthroat environment where dishonesty is encouraged, as people often have to claim sales that aren’t theirs to make ends meet. Far from fostering teamwork, this only promotes a dog-eat-dog mentality. 8. Toxic Culture & Poor Morale This is not a team-oriented environment. The overall morale is dismal, as employees quickly realize that they’re viewed as disposable rather than valued contributors. There’s little collaboration, support, or camaraderie, making it feel like every day is a battle rather than a productive work experience.

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LaserAway Response
1y
Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the benefit of free treatments and the relationships you built with coworkers. We take concerns about health and safety, inclusivity, and employee well-being very seriously, and your feedback is deeply concerning to us. We are committed to fostering a supportive, respectful, and fair workplace, and your input will help us in these efforts. If you’d like to share more about your experience, we encourage you to reach out to us at HRTeam@laseraway.net. We value all feedback as we strive to continuously improve.

Explore other reviews about LaserAway

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

They were super very nice

Cons

They were mean and competitive

1.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

free treatments, co workers i met

Cons

oh my god lol. this is a horrible place to work as a nurse. i worked for LA for 2 years and I have never been happier to not work there. My life got better when i left, that’s when you know it’s bad. the double and triple bookings just keeps getting worse, it’s an impossible schedule to keep up with. at the end of my time there, some patients were waiting over an hour before rescheduling their appointment because of how behind the nurses get. it’s a very unsafe work environment. Management is terrible and micromanage. A PCC told me once that they watch us on the cameras and get mad if a nurse is sitting down for too long (like 10 mins)…. like what? but to anyone that currently works there, there are far better places to work. the company that i work for now is AMAZIMG and pays better with no double bookings and actually respects their nurses and the opinion of the nurses lol. double and triple bookings are not “an industry standard” like management likes to say. LA has a very very bad reputation in the aesthetics space, and for good reason. all they care about is money and will do anything, literally anything to increase revenue. it’s disgusting.

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