GREAT Product / CHEAP Company - Sales Associate/Key Holder Le Creuset Employee Review

2.0
9 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Love the product. Love my coworkers! Fun to talk recipes with customers and I've received great product throughout my time at Le Creuset.

Cons

Le Creuset has unreasonable sales goals per outlet store, the system we have to use (registers etc) is ANCIENT. Our card readers can only read chips, not Apple Pay, not smart readers and not even sliding your card. Le Creuset is too cheap to get up-to-date systems. They don't give my manager what he needs to sell product - "No" to mall advertising, "No" to Instagram posts (for letting customers know there's special sales etc.), "No" to other needs we may have to sell more product ... they handcuff our hands but expect BIG sales. It's really bad. Most of us working there only stay because we love the product and love working with each other. NOT for the money (which is barely minimum wage).

Explore other reviews about Le Creuset

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Employee Discount, Positive Culture, Legacy Community and shopper, partnership amongst store leaders, 100% health insurance covered for Store Managers and benefits otherwise are incredibly affordable and good quality. Le Creuset's benefits package is very good, although they are the first to admit their base salaries are not as strong as other retailers. But you'll be hard pressed to find another retailer who gives you 3 weeks of pto, plus sick time, floating holidays, and more upon hiring or entering your role from the jump. It is the best compensation package in regards to insurance and PTO I have ever had.

Cons

Small store teams, which can make scheduling challenging and not be condusive to the best customer service. However, after two decades in retails this is hardly unusual or unmanageable. Biggest opportunity is career advancement...for an international company, domestic opportunities to move up are few and far between. But this comes down to corporate structure and how retailers create their lines of support. Advancement can be tough if you can't or don't want to play the waiting game. With that being said, being able to relocate or move is a huge plus in opportunities.

3.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts, merchandise is top quality.

Cons

Micromanagement from corporate, lines of communication don't follow through. I watched them struggle to find employees constantly.

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