1st. Lied to about compensation. Was told we'd renegotiate after 90 days, Ya that didn't happen. 2nd. Insurance was a joke Was told they'd pay for it but I wound up paying more than double my previous job's deduction. 3rd. If a customer has a hissy fit you're gone. 4th. How does the discipline chart usually go? Verbal, Written, 2nd Written, Termination? I got Written, and then Termination. Both were for B.S. reasons but hey whatever helps you sleep at night. 6th. PTO for holidays? I get it your religion says you can't celebrate but the rest of us might. 7th. 5 PSL days a year? State required, be still my beating heart. 8th. If you're going to take an employee to lunch their first day maybe ask the employee where they want to go? 9th. Ask anyone there they won't say it to the "President" but tick off his wife and you're gone. I know it happened to me. 10th. Let's just call it what it is, A call center. Granted the pay is better but you're still answering only inbound calls. Very limited chance to go out to visit a real live client. 11th. At the "Company" dinner where you invite clients instead of letting the clients win the prizes maybe just an idea here but maybe let the employees win. 12th. Also if you're going to let your"daughter?" keep score maybe make sure they know how to count.