Toxic Culture - Marketing Director LendingOne Employee Review

1.0
5 Mar 2020
Recommend
CEO approval
Business outlook

Pros

There are some great people that work there.

Cons

Dysfunctional, toxic culture. The leadership does not care about its people. The CEO flies in once per month on his jet and shakes everything up, belittling people then leaves. The COO has no authority. None of the people are happy, it’s hardcore sales-driven environment. They also have little care for the customer, they are only seen as a profit center. There is no work/life balance or appreciation for those that put in the time. I was spoken down to and embarrassed in front of people numerous times and so were many of the leaders. It was very uncomfortable. I was let go without cause. I was told I did a great job the week before then called at home on a Sunday and told not to come in again. I was told by COO that he “couldn’t say anymore.” It was unprofessional and unwarranted.

avatar
LendingOne Response
6y
Thank you for your feedback. We appreciate the time you took to share your experience. LendingOne has grown and matured substantially since October of 2017. There is no doubt that much like many other startup companies we encountered challenges that were often not easily overcome. Part of those struggles were in assembling the best team for the objectives at hand. We’re sorry you felt mistreated, that was certainly never the outcome we desired. To address your comments regarding the existence of a “hardcore sales environment” – we do pride ourselves on the continuous focus on efficiency and execution. Our business and our team’s direct success is measured by being able to act quickly in a very robust market and industry. All of this said, one fact remains: our people have been, are, and continue to be priority and our clients are valued and respected. We wish you all the best in your future endeavors!

Explore other reviews about LendingOne

5.0
20 June 2025
Recommend
CEO approval
Business outlook

Pros

They are very good fr

Cons

There are really none fr

1.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Aside from leadership, the worker bees are mostly great. Free snacks and coffee.

Cons

50%+ turnover in 2025 alone. People come and go so quickly it's hard to keep track. This level of attrition is always 100% tied to management. The CEO is running the place into the ground. Apparently they laid off 10% of the staff in 2026, which speaks to the sinking ship he is "building". Leadership is mostly comprised of back-stabbing, condescending egomaniacs. The company has zero processes, systems or operational direction. Competitors newer to the space have blown past them and the company probably won't be around for more than 2-3 more years. Expect continual downsizing and eventually Blackstone will just shut them down or sell them off.

avatar
LendingOne Response
1mo
While we understand that not every employee experience will be the same, we do want to address a few statements that are factually inaccurate. First, our turnover rate was not 50% in 2025. Like many companies in today’s market, we continuously evaluate our business needs and team structure to ensure we are best positioned to support our clients and future growth initiatives. Earlier this year, we made a workforce reduction as part of that process. It was a difficult decision, but one that positioned the company for success in the future. We are also proud to have been recognized as a Top Workplace for 5 consecutive years — an achievement driven directly by employee feedback. Creating an environment where team members feel supported personally and professionally continues to be a priority for our leadership team. We remain committed to providing meaningful opportunities for growth, development, and long-term success. We welcome honest and constructive feedback, as it helps us improve as an organization. However, we respectfully disagree with characterizations that question the integrity, commitment, and care of our leadership team and the many employees who work hard every day to support LendingOne’s mission and future. We wish you the very best in your future endeavors.
See reviews by: Helpful|Rating|Date|All