General Manager - Anonymous employee LensCrafters Employee Review

1.0
10 Aug 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits! You receive a free pair of eyeglasses or sunglasses every year on your work anniversary, free eye exams and generous pto increases.

Cons

Regional manager visits were rare and he spent the entire time on the phone. My store was experiencing serious staffing and customer service issues long before I started and I was lied to about the state of the store. RM had his favorites and was rude and demeaning to those who weren't.

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5.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

4.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours Experienced staff Newer equipment Able to choose music to listen to while in the lab Certification opportunities

Cons

Very tight window for expected time on certain in-house jobs. Lab no longer at the Monterey location. Steep learning curve.

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