Pros
A good place to start to learn about the business as a Student Optician. Other associates were friendly and helpful, same with the lab.
Cons
It's a constant drive for sales from the top down, and it puts a lot of pressure on everyone. I worked on other tasks, such as three-day callbacks to customers, properly checking lab orders (ex. the Pd, OC height and Rx) and cleaning them, and also merchandising while others just stood at the front waiting for customers doing nothing. When one customer came in, I paused my other tasks and proceeded to wait at the front to wait to serve customers. The problem lies when they don't notice any of the extra work you put in, and only look at the sales. While at the same time promoting awesome customer service. Sales goals are crazy high (ex. Saturday 8hr shift, sales goal of $3,000). Then if you don't meet these goals constantly, they greatly reduce your hours, I was reduced from 12 hours a week to 0 hours for 3 weeks.