1.0
1 Aug 2024
Former employee, more than 5 years
Minneapolis, MN
Recommend
CEO approval
Business outlook
Pros
Good to help kids and authors, you can feel good about the end user
Cons
Disrespectful environment, rude people employed for a decade or more, extremely demanding on your time, constantly changing expectations, little appreciation for hard work, no loyalty whatsoever - at least one employee had a serious mental health breakdown from the stress at this business and needed to quit. Several others quit specifically because of how management treated them. The new CS manager is not interested in protecting the team at all, and only interested in appeasing dictatorial managers. You will not receive feedback, you will just be let go if they decide they don't like one email you send after many years. Terrible place to work.