Excellent Growth - Human Resources Manager Liberty Moving & Storage Employee Review

Liberty Moving is a family-owned business going on for 85 years, which attracted me to the position and was the direct opposite of a corporate-style company that I came from. The company started with 1 truck and has become the largest mover in the northeast for the world's 2 premier vanlines (United and Mayflower). I manage an award-winning sales team. My team is in charge of finding leads, vetting the lead at the top of the funnel, qualifying the leads, assigning an estimator to the lead, providing a moving consultation, booking the move, and so on. I have a great team that enjoys working with each other, providing support to each other, and making a direct difference in each other's performance and view of company culture. The owner rewards success and is willing to support you in many different ways to make you successful. In addition, the company is great at listening and taking feedback, it is well known that they want to hear your opinion. They have a saying, "Don't tell me what I want to hear, tell me what I need to hear". You are safely able to discuss any topic without it becoming a negative conversation, the attitude and culture from the top to bottom is very positive. The majority of employees have 5-30 years of tenure. People enjoy building a career and lifestyle at Liberty. I am going on 3 years and can easily see the path to 5-30 years. The company is growing yearly and it is a very fun place to be part of, to see the success, to be part of the success, and make a difference.

No cons. At most jobs, employees "insert their own definition" when they are unaware of the answer. To make employees feel informed and part of Liberty's growth, the company recently implemented a town hall meeting to allow all employees a platform to be aware of the latest "everything" at liberty.

I was offered an internship to work one summer and then was graciously asked to come back for a a second. This has been the best job I've had and is perfect for summer during college. Even though this isn't what I want to do for my career, I learned a lot about business and working in an office environment. I was also fully immersed in the area where I was working and was given opportunities to have my own opinion and apply processes that I thought were most efficient. I was given a lot of opportunities to make connections with people and learn about life. I was also offered opportunities to do some things related to my career a little more when applicable. This was a great place to work for and although stressful at times, definitely beneficial to my life and career.

There could be a little more grace period when it comes to training and learning about the position, especially when hiring people who don't know about the moving business. Jumping right in can be a bit more stressful and difficult when you don't have a background to come from. Sometimes I was spread a little thin, mostly just my first summer, due to a lack of staff in the office, being the only intern, but this summer I've been able to focus more on my job. Also, the pay isn't great, but standard for any internship.