Good company - Customer Service Assistant Lidl Employee Review

2.0
11 Sept 2016
Recommend
CEO approval
Business outlook

Pros

Good salary (bigger than other retail companies), staff discount (10%) respect about resting shifts

Cons

So stressful environment because unless your break time (30m unpaid)you dont have time to relax due to huge number of customers, dont offer extra benefits such as staff coffee in the cantine tills not so helpful and you must remember lots of code for fruits and vegetables and quite easy doing mistakes (overcharge o dont charge any product) as you cant see the transaction until not finish that unless you print the receipt. Everything that cant be sold is wasted

Explore other reviews about Lidl

5.0
27 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and good pay for the work

Cons

Hard labor that involves being fit

3.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are excellent, most people at the peer level are great. Clear performance expectations. Decent cross functional communication

Cons

Company leadership very European and doesn't quite understand the American consumer even after being in the US so long. Unreasonable expectations are the norm. No upward mobility unless you are European or speak fluent German.

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