Pros
- Above average pay - 10% discount
Cons
I have worked for this company for 2 and half years now, I'm unsure whether it was just my particular store but it is truly an awfully managed business that values money over its staff and customers. When I started I was shown different aspects of the store, to never see or learn more about them again (despite them being in my job description). There have been members of staff who have worked there for longer than myself and know nothing beyond the till, not through their own choice. I personally would be placed on late shifts, from which you will be left with just one member of management to run the entire store from 6 pm sometimes even 4 pm. On these shifts you are expected to clean the entire shop, be a security guard, clean the entire bakery, clean the shop floor, WASH DISHES, empty the bins outside, bring the flowers in and clean the toilets ALL whilst somehow serving a constant flow of customers at the till. this is to be done all before 9:30 pm when some of the tasks aren't even allowed to be started until after 9. None of this was explained to me prior to my application or during my induction, Management has strict favourites, who will not only be treated better than you socially but also given more hours despite being on the same contract. You will arrive on your shift to have to take the said 'favourite' members of staff off of the tills so they can do jobs you could easily do yourself. You will never be able to get your break when you want, if you do you will most likely be called back from it to serve customers, as they are often so understaffed later in the day. The maximum break you get is half an hour even on a 10 - 12-hour shift. and even that short break you will be made to feel guilty for going on. Often you will be put into situations that will make you feel embarrassed to work there. The cleanliness of my store, in particular, is disgraceful due to their reluctance to hire a cleaner. My store has been left without antibacterial spray for the bakery or new mop heads for over 2 months. You will be expected to memorise 30 - 40 codes for the till, some of which they change without warning, leaving you to hastily scribble down numbers on loose bits of paper whilst serving customers. management will also take forever to respond to any request whilst at the till. the RDC is a joke. Often not even delivering the correct products, not having anything arrive until later in the day, or not showing up at all. Leaving you to respond to customer requests with cluelessness as even management have no idea why the products are not in the store. You will get 2 social events during the year, of which you only get a £20 allowance which doesn't cover alcohol. Lastly, you will NEVER know when you're working until a week beforehand, sometimes not even then. my manager has failed to put up rotas the 2 weeks in advance they are supposed to and when they are up, they will be taken down and you will have shifts changed without your permission.
