'God complex' possessed by some Area Managers
Labour spend low so any absence (even holiday) tips the store past breaking point
Limited hours to train new starters so training ends up compromised
Productivity too high in store, all managers are glorified customer assistants and don't get time to run the business as you'd like
Long days, weeks, lack of support from field-based management
You are just a number on a system; would be nice if there was some sort of recognition that humans work in your stores and not just machines.
Channel of communication - PWC is well and good, but don't believe they have any sort of power to do anything. If the unions were allowed and recognised, they'd have a field day.