Not at all autism friendly, but competitive pay. - Customer Service Lidl Employee Review

1.0
29 May 2025
Recommend
CEO approval
Business outlook

Pros

Competitive pay - Usually a pound or two above other stores. Flexible hours - I was a full-time college student while I was working, so this benefited me. Good holiday benefits - more paid holiday days than I was expecting.

Cons

The job was extremely stressful, as I had to manage a large variety of different tasks at once while feeling like the managers were figuratively breathing down my neck, which was quite overwhelming for me. (For reference, I have autism, and I get overwhelmed very easily.) The store was quite understaffed near the end of my time working there, making the job even more stressful for me. This was nobody's fault, as I could tell that the job was taking its toll on others as well, managers included. I felt that I was not adequately trained, as my training was rushed quite significantly, in order for me to get me on the shop floor as quickly as possible. This caused a lot of gaps in my knowledge.

avatar
Lidl Response
8mo
Thank you for taking the time to share your experience with us. We take all feedback very seriously, and there are a few points you mentioned that we’d like to discuss further. Please contact us at careers.sm@lidl.co.uk. Thanks again, and we wish you all the best moving forward.

Explore other reviews about Lidl

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Very divers tasks diverging from different products lines like dry food, fresh food, flowers, bakery

Cons

Doesn’t use much of the new tools, excel only

4.0
8 July 2026
Recommend
CEO approval
Business outlook

Pros

Intelligent engaged people, Modern offices, Decent pay, and good retirement benefits.

Cons

Growing pains of a European company modifying its business to grow its American footprint. Senior leadership was mostly European. Felt disconnected from American grocery culture.

See reviews by: Helpful|Rating|Date|All