Pay is decent but no COVID protection - Administrative Assistant LifeStance Health Employee Review

3.0
29 Jan 2022
Recommend
CEO approval
Business outlook

Pros

You are paid $15 a hour. You could work from home previously.

Cons

But when I was leaving and why I left is because they were making people come to the office. The doctors didn't have to though. So we were in the office for no reason, and it was a waste of gas and lunch money to be there with no patients or doctors. Another con was senior management would not listen to us and we were the day to day workers. They would make policies that would hinder us. Like that we had to collect a certain amount of money but we couldn't stop the patient from making appointments even if they wouldn't/couldn't pay. So how were you supposed to collect a certain amount if they are no consequences? It didn't make sense. Also no protection from patients. They were allowed to cuss, yell, and we couldn't even ban them from the practice. So they would harass us every appointment.

Explore other reviews about LifeStance Health

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

A close team that is supportive and collaborative Great work life balance Flexible schedule

Cons

No paid holidays for fee for service type work

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LifeStance Health Response
3w
Thank you for taking the time to leave this review, and for being a part of the LifeStance Health journey! It's an exciting time for our team. We’re thankful for all your hard work to make lives better, together.
3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Incredible place to work to build experience, receive supervision while supporting a diverse client population. Extremely flexible hours, opportunity to either work from home or in office with administrative staff. Truly caring, intentional, experienced regional leaders that are open to feedback and value their employees.

Cons

Working in mental health in a publicly held corporation has its conflicts of interest. No paid vacation time for FT employees which is counterintuitive to the work we do as trauma informed providers. No paid training. Profitability and bottom-line results for shareholders should not be reason to think of long term needs and burnout potential of providers.

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LifeStance Health Response
1w
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and are actively working to implement these suggestions. We invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.
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