Pros
The best part about working for Brightstar was when I left work for the day.
Cons
Horrible leadership. Managers are condescending and demeaning to employees. Managers ranting about other employees within ear shot of employee teams. Being made to work through lunch breaks per Mangement; working 10-12 hours straight and still not completing work and getting reamed for it. No clear training on how to handle situations and the systems that the external client have to work with always fail so you have no back up from Management when trying to apologize for the 100 time that their order was missed or product disappears. Morale extremely low all over, and specifically not one person in my Department wanted to be there. Was asked to lie to the clients because of issues with the system on Brightstars end. It is not worth working for this company, they do seem to pay a bit more than positions similar at the surface but after day 1 when they send you home with a laptop and say "good luck" you will soon know why and realize it is not anywhere near the abuse you are put through. Run fast and far from this company. I wish I had read glass door comments before accepting my position, they are spot on about this company and I honestly feel the positive comments are per their HR team or a recruiting firm trying to place people to work there for their own commissions.