Fun place to work, but undervalued - Customer Account Specialist Linden Lab Employee Review

3.0
30 Oct 2025
Recommend
CEO approval
Business outlook

Pros

It was a job I looked forward to doing every day. The relationships I developed with my Residents in the virtual world were unmatched. My coworkers were amazing people to work with.

Cons

Almost impossible to move up in the company. Experienced many lay-offs, and saw many awesome people leave the company. Did not feel valued here at all.

Explore other reviews about Linden Lab

5.0
8 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wonderful group of people to work with

Cons

I really can't think of any.

1.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Nicest employees I've worked with but no one ends up lasting. Good vacation leave but too hard to take.

Cons

This place was honestly terrible. The people running it didn’t use the product, didn’t understand the customers, and just built whatever they felt like. Then they acted confused when everything failed. The company is run by giant egos who treated employees like used tissues. All the long time employees ended up getting “let go” because they wouldn’t act like puppets or leave because it's hopeless. Then the exact same jobs suddenly opened back up, but only in certain offices. So much for their big WFH culture. The office culture is gone and the rats are leaving the sinking ship. Linden can't increase their user base to save their lives so its only a matter of time. The head of product operations was so toxic someone wrote a fifty page Medium article about it, and the company still didn’t care. Nobody feels safe speaking up. The execs only wanted people who nodded and agreed, and they cared more about themselves than customers or employees. I wouldn’t recommend working here to anyone. It was a total mess.

4
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