Pros
Our work is unique in that we have cross-collaboration between multiple scientific disciplines. The culture supports people representing their area of expertise but also having to work with other experts to figure out the best combination approaches. This can be a fun and invigorating challenge. We work on meaningful problems, trying to get people connected to their healthcare when they are overdue for important screenings, vaccinations, wellness exams, and the like. There is an openness to innovation generally, with planned innovation pitches as well as constant efforts to push the product forward. Very collegial culture, easy to talk to people at every level of the organization and everyone is patient about explaining their work at the right level of complexity for their colleagues. It's accepted that behavioral science is important so we don't have to constantly justify why we should have a seat at the table. There's also room for autonomy in pursuing passion projects as long as they contribute back to our mission and product.
Cons
The pace of work can be fast, especially for our team who engages very early in new projects and new client relationships. As with any client-facing work, sometimes our external partners constrain what we are able to do and how quickly. Sometimes it is frustrating that it takes time to grow into our full potential - but it's also important to remember that we need to build things correctly and with respect for people's data and experience. There's more that we want to do than can be accomplished immediately but that means there is room for growth. We also experience all the normal trade-offs of being a flexible small company versus a larger conglomerate in terms of access to enterprise tools and budget size.