Big Decline in Company Quality - Underwriting Live Oak Bank Employee Review

3.0
11 May 2022
Recommend
CEO approval
Business outlook

Pros

- Good benefits - Pretty campus - Opportunity for travel - Opportunity for growth

Cons

Company culture and employee satisfaction have declined a lot in the last 3 years. Senior management continues to recruit middle managers externally who have no understanding of what Live Oak does. This erodes the backbone of the business and is crushing morale. Management claims to have your back, but when the going gets tough, they are nowhere to be found. When I started at the company the CEO always discussed the three legged stool - Employees, Customers, Investors. He said the focus was always on the employees first which helped to support the other two legs. Notably, when the new president took over we stopped having that discussion, but we did talk a lot about the stock price and the investors. Can be expected from a Goldman guy. Management is averse to merit based pay raises for high performers. The consistent turnover in middle management means you're likely to not have the same manager for a full year - so performance evaluations are not consistent or helpful. At the same time, the company seems very willing to pay a high price for outside hires that have minimal track record, and mediocre performance. They'll spend 30-40% more on a new hire and a year to train them rather than compensate existing employees with proven success. To a certain extent, rapid growth is likely to do this to a lot of companies. Live Oak will continue to lose good employees until fix their management issues.

Explore other reviews about Live Oak Bank

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Company treats employees well. Company physical office is very nice. Very large gym, subsidized food that is very good and healthy, good community. If you live in Wilmington, there are additional benefits just from being close to the office and accessing all of the resources.

Cons

As a bank with a high level of regulatory scrutiny, we err on the side of "things must be right" and secondarily, work must be delivered fast. Speed is compromised sometimes because of this, but that is expected at a bank.

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Live Oak Bank Response
3w
Thank you for sharing your experience with us. We appreciate your feedback as it helps us to continuously evolve and improve as a company.
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

great campus, great people to work with, amazing benefits

Cons

Often bites off more than they can chew, not very remote friendly, shifting culture

1
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Live Oak Bank Response
1mo
Thank you for sharing your experience. We constantly aim to evolve as a company.
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