Live Oak Bank Reviews

3.8

78% would recommend to a friend

(116 total reviews)

Chip Mahan III

90% approve of CEO

80% positive business outlook

Live Oak Bank has an employee rating of 3.8 out of 5 stars, based on 116 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Live Oak Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

116 reviews
3.0
11 May 2022
Recommend
CEO approval
Business outlook

Pros

- Good benefits - Pretty campus - Opportunity for travel - Opportunity for growth

Cons

Company culture and employee satisfaction have declined a lot in the last 3 years. Senior management continues to recruit middle managers externally who have no understanding of what Live Oak does. This erodes the backbone of the business and is crushing morale. Management claims to have your back, but when the going gets tough, they are nowhere to be found. When I started at the company the CEO always discussed the three legged stool - Employees, Customers, Investors. He said the focus was always on the employees first which helped to support the other two legs. Notably, when the new president took over we stopped having that discussion, but we did talk a lot about the stock price and the investors. Can be expected from a Goldman guy. Management is averse to merit based pay raises for high performers. The consistent turnover in middle management means you're likely to not have the same manager for a full year - so performance evaluations are not consistent or helpful. At the same time, the company seems very willing to pay a high price for outside hires that have minimal track record, and mediocre performance. They'll spend 30-40% more on a new hire and a year to train them rather than compensate existing employees with proven success. To a certain extent, rapid growth is likely to do this to a lot of companies. Live Oak will continue to lose good employees until fix their management issues.

2.0
16 July 2023
Recommend
CEO approval
Business outlook

Pros

Incredible campus (but you have to be there, no wfh) and great benefits for now. But recently announced changes forthcoming.

Cons

Highly political and better put yourself in the right clique. Also, they manipulate their youngest workers. Start as an intern there you will never make comparable salary to the industry. The secret sauce is to make them work harder and don’t pay them what they’re worth as they advance. Know your worth and demand it or leave. Don’t fall for loyalty as an excuse to get paid less than you deserve. Loyalty is only earned through politics, not performance.

1.0
10 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Competitive benefits and a strong brand in the market. Talented employees who care about clients.

Cons

I spent almost 10 years at Live Oak Bank and watched the culture go from innovative to toxic. Nepotism and the “good ole boy” mentality run deep—if you’re not in the club, your voice doesn’t matter. Promotions are based on who you golf or hunt with or who your family is, not performance. Any senior leader that they hire from out of town moves into the same neighborhood as the founders and are immediately members at their country club just like the movie "The Firm." Leadership says they want feedback and encourage debate, but that’s lip service. If you challenge the status quo, you’re sidelined or fired. Pay is another major issue. Internal employees who have been loyal for years and produce two to three times more than others are paid significantly below market. Meanwhile, outsiders hired recently come in at inflated salaries regardless of performance. There is no true pay-for-performance culture here—just favoritism and inequity. Decision-making is a mess. The company can’t stick to a software strategy, constantly changing tools and priorities, creating chaos and wasted resources. The tone from the top is appalling—I’ve personally witnessed the CEO and chairman berate employees in front of entire rooms, leaving people humiliated and even in tears. This behavior trickles down, empowering others to do the same. Ethical issues have been rampant: managers having inappropriate relationships with subordinates, racial slurs, and cursing at colleagues. Recently, they quietly pushed out long-tenured, high-performing employees who helped build the bank. The return-to-office policy is enforced like a surveillance program, with leadership literally walking floors to spy on who’s at their desk. I’m relieved to be out of this toxic environment. What goes around comes around, and the bad actors will eventually get theirs.

Viewing 1 - 3 of 116 Reviews

Glassdoor has 142 Live Oak Bank reviews submitted anonymously by Live Oak Bank employees. Read employee reviews and ratings on Glassdoor to decide if Live Oak Bank is right for you.