Positive Company Overall; Addressability Team (Specific Leader) Is a Major Risk - Business Development LiveRamp Employee Review

3.0
9 Dec 2020
Recommend
CEO approval
Business outlook

Pros

Generally, the company is high performing and most employees are great. You get to work with top clients and on innovative solutions. From a compensation perspective, I do think employees are well compensated between salary, stock, and benefits. The company culture, for the most part, is very positive.

Cons

One major con and risk of the company is the Addressability team and one specific leader who's been called out multiple times in the past. The company is banking A LOT on 1) our addressability solutions (which are definitely market leading) and 2) on a specific leader on the team that's extremely toxic (see past reviews as well). While the product itself may be fine, the Addressability team has had major turnover and has created a decent amount of cross-functional friction as well as friction with certain partners/clients - and that's all primarily because of this individual. He's enabled and continues to promote a cut-throat, hostile environment where employees literally dread joint calls together. Moreover, it's widely known within the company that this individual has had multiple run-ins with HR, and not much has changed over the last few years. Unfortunately, he's been given a lot of power and that has been to the detriment of those that have to work with him, both on his team and cross-functionally (commercial leads, marketing, etc.). Because of this individual, multiple top performers have left the company and a few have switched to other teams to stay further away from him. Higher level leadership has acknowledged the problem but not much has been done to fix it, so my advice to leadership is to actually create a plan and actively work on a resolution to this toxic problem that continues to grow.

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LiveRamp Response
5y
Fellow LiveRamper - I'm glad that you're having a good experience as part of the LiveRamp team, with teammates you admire, world-class customers, and innovative solutions. On the addressability team topic: My team follows up on everything brought to our attention. If you have a specific issue or incident to share—or know someone who does—please do make use of our anonymous complaint tool. You can find it on our knowledge base by searching "complaint." You're also welcome to message me directly. Either way, thanks for all you're doing to grow our team and help our customers succeed. - Brandon

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