Loyal Source Government Services- only loyal to themselves - Anonymous employee Loyal Source Employee Review

1.0
26 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you work in person at their headquarters location, you’re more likely to have a good experience since the company puts effort into team-building activities and engagement. But only for in person HQ employees. Remote and field employees are completely left out. The disparity in treatment is glaring, and if you’re not physically in Orlando, expect to feel like an afterthought.

Cons

Mass layoffs happen, and sometimes they’re unavoidable. However, the way Loyal Source handles them is wildly unprofessional. Their business outlook is clear: they need you until they don’t. Instead of attempting to reassign employees to new roles, they are quick to terminate without consideration. Worse, since it’s not illegal in Florida, they refuse to pay out any accrued PTO when you leave—regardless of circumstances. Pay is another major issue. If you’re fresh out of school, it might seem decent. But for anyone with real experience, the compensation is insultingly low. They underpay skilled professionals while expecting high-level performance, making it clear they value cost-cutting over talent retention. The company’s actions in 2025 prove just how disingenuous they are. They sent out surveys to boost their ranking for the “Best Place to Work” award, performed annual reviews, gave raises, and then turned around and laid off hundreds of employees within two weeks. It’s clear that employee well-being isn’t a priority—just optics. If you’re considering a job here, think twice—especially if you’re remote or in the field. They will use you for as long as it benefits them, and when they decide you’re no longer needed, you’ll be gone without a second thought.

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Loyal Source Response
1y
We appreciate your feedback and apologize for your experience. Your review will be shared with our leadership team as we aim to address all concerns with respect and understanding. Loyal Source strives to include all staff, whether remote or field, and values everyone equally. Terminations, though difficult, follow our company policy and are made with great consideration and conducted as professionally as possible. Survey announcements are shared to spread awareness, but they are never mandated, and completion is entirely voluntary. Our leadership team regularly reviews compensation and benefits to meet industry standards. Our pay structure and systems are discussed prior to contract to avoid surprises for our employees. Thank you again for your time. We sincerely apologize for your circumstances and wish you the best.

Explore other reviews about Loyal Source

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Having been with Loyal Source for nearly 11 years, I can confidently say this company provides real opportunity for growth and long-term career development. I started as a government healthcare recruiter and was able to evolve into sales, account management, and now manage a sales team. There’s a clear path for anyone willing to put in the work and take ownership of their career. Loyal Source has also played a major role in my personal growth. While working here, I earned my bachelor’s degree and hit several real-life milestones along the way. The opportunities provided have allowed me to travel and experience things I never thought would be possible, while still building a strong, sustainable career. The company does a great job of recognizing and rewarding performance. Earlier this year, I was honored to receive the Strategic Sales Award, which reflects the leadership team’s commitment to acknowledging impact and results. One of the biggest differentiators is the autonomy. You’re trusted to run your team, build something of your own, and think strategically. That level of ownership pushes you to grow both professionally and personally. The culture is more than just a company, it really does feel like a family. People genuinely support each other, and long-term relationships are built across teams. If you’re driven and looking for a place where you can grow, be challenged, and create real opportunity for yourself, Loyal Source gives you that platform. Excited to see what we accomplish in the years ahead!

Cons

There’s a bit of a learning curve early on as you get familiar with the company’s strategic approach and different business lines. With time and consistency, it all starts to click and sets you up well for long-term success.

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Loyal Source Response
4d
Thank you for taking the time to share such a detailed review. We appreciate your 11 years of dedication and the impact you’ve made throughout your career with Loyal Source. It’s incredibly rewarding to hear how your journey, from recruiting to BD leadership, has been supported by opportunities for growth, autonomy, and professional development. We’re also proud to have played a part in your personal milestones and achievements along the way. We’re especially glad to hear your experience with our culture and team support has been meaningful. Building strong relationships and empowering our employees to take ownership of their success are core to who we are. We also appreciate your honesty regarding the initial learning curve. As you noted, while it can take time to navigate the breadth of our business, we’re continually working to improve onboarding and support to help new team members get up to speed more quickly. Thank you again for your continued commitment and leadership—we’re excited to see what you accomplish in the years ahead.
1.0
21 Mar 2026
Recommend
CEO approval
Business outlook

Pros

They have remote and hybrid jobs. Most of the employees are very competent and supportive of each other.

Cons

This is a terrible company. They treat psychologists like children and consider us a disposable commodity.. the turnover in psychologists is about 40% over a 6 month period. The "incentive system" is a joke. The initial training is terrible. Mgt. changes rules and procedures almost weekly. They refuse to provide a phone number for HR. Management style is authoritarian "Mt way or the highway". They discourage any complaints. They discourage us from talking to each other outside of the company channels where they can monitor what is said. Many of us do not trust what mgt says because their actions don't match their words and they are punitive toward any criticism. They hand down edicts without any awareness of the effects on those that actually do the work. PTO and leave policies are very restrictive. Many of us have to work way more than 40 hours/ week just to keep up. The base pay is terrible and there is pressure to do more without more money. The ads and recruiters lie about the pay and benefits and I dont know if that is intentional or not. You can only contact HR by email and it takes days to get a response. Managers term is "I'll look into that and get back to you" but they never do so. Get the picture? Don't belie fee what they tell you and don't work here. Oh and BTW, the positive reviews here are most likely written by corporate staff to counteract honest reviews like this.

3
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Loyal Source Response
2mo
Thank you for sharing your honest feedback. We recognize that workplace experiences may vary and appreciate the opportunity to understand different perspectives. As a regulated organization, certain operational expectations, clinical programs, and internal processes evolve over time to remain compliant and effective. These changes reflect our commitment to refining policies and procedures, and we strive to communicate updates as clearly and proactively as possible. We value authentic feedback and do not condone unauthentic reviews, nor do we discourage employees from raising concerns or impose consequences for doing so. Feedback such as this is shared with leadership and reviewed to support continuous improvement. We thank you again your review.
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