Pros
When I said we are like a family I wasn't trying to be cliche and salesie; the truth is that we are a small company of under 50 employees. Occasionally we( employees) butt heads because of whatever reason. What I appreciate about The ISI Group (Loyaltyworks, Incentive Solutions and ISI Travel Solutions) is the strong presence of the management team. People can act like they run the show all they want or claim that the scales of justice are rigged, but every single decision made is voted on by the management team and whoever else is immediately involved. I would be doing a serious injustice to anyone desiring to apply or desiring to do business with us if I glossed over that there are some "strong personalities" located at 2299 Perimeter Park Drive. To put plainly, I know each and every single manager looks out for two things (1) the clients best interest and (2) the employees best interest. To put even more plain- Loyaltyworks and Incentive Solutions does not settle when it comes to our clients. All things that are designed or going out to clients are either "great" or "going back". I know that I have spent my fair share of late nights in the office, but it is only because my name is attached to whatever work I am assigned. I have never felt overbearing pressure from my manager or any manager, nor the CEO or president. We promote from within- I was promoted less than a year after I was hired. I feel like I have a voice; I feel like my voice matters to the management and senior management team. I feel invested in as an employee, and I have seen other employees who put in the time and work invested in. We get reward money to shop with in our online reward mall, which is pretty sweet, our rewards catalog is loaded. I have used it for the new house my fiance and I just bought. We seriously have a family culture, I realize I said it earlier.... but there is no other word which completely embodies all of us. Mark and Steve are the mommy and the daddy. Scott and Kelly occasionally have to step up to the plate but everything is decided in a democracy format. To make the analogy real, we recently moved locations/offices; Mark & Steve let the employees vote on the color of the carpet for the floors in the new space & the color of the paint schemes. It was a really fun process, and our new office looks bomb. We have fantastic benefits, there is a 401k match, we get holidays, they feed us whenever they take away our lunch hour, we get summer hours because we were voted one of the "Best and Brightest Companies to Work For in Atlanta" again (those are sweeeeet), we have biweekly office events, management team discusses everything- you bring up an issue to a manager & they will discuss it in their weekly meeting. Installing the white noise for offices was the single best investment we have made since moving.
Cons
You are expected to do the job you were hired to do; I know that I put this in the cons- I felt weird leaving cons blank. If you cannot preform the job you were hired to do it's tough love.
