Employees Deserve Better - Anonymous employee Lucent Health Employee Review

2.0
16 Feb 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits, good employees, some positive changes but still a long way to go

Cons

Compensation is not competitive for employees but extremely fruitful for executives. Turnover is really high which is causing the hard-working employees to be stretched even thinner. Burnout is inevitable for them. Upper management continues to not listen to employee needs. The focus is on the bottom dollar and no longer on quality service. Time is continuously wasted in pointless meetings where nothing comes from it. Numerous high-quality and hard working employees have left due to the cultural shift and egos of upper management. The ones who are left stay for fear of change or former loyalty to the way it used to be. Hope is pretty much gone and employees are demoralized. Growth opportunities are a joke. They keep hiring high-level staff who don't have the right background and experience.

Explore other reviews about Lucent Health

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

They have great benefits so far

Cons

They just improved their PTO! No cons

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Lucent Health Response
3d
Thank you for your kind review! We're happy to hear you're enjoying our benefits so far. Providing great benefits is important to us. Your feedback means a lot to our team. We appreciate you taking the time to share your experience. We're glad to have you with us!
4.0
12 May 2025
Recommend
CEO approval
Business outlook

Pros

The best part of my experience so far would definitely the culture! It is evident that people enjoy working here. They are passionate about what they their part is and strive for excellence in doing so. Knowing that the tenure here is high and even those that may have left at some point decided to return. That speaks VOLUMES! In addition, I already feel I am valued in my role. That I I wasn't just selected to fill a vacancy, but rather because of the unique experience and skills I bring. It’s clear that both I and my colleagues were strategically chosen to contribute to the growth ,advancement and success of the department and the company as a whole. Work-life balance. Competitive Pay!

Cons

Initial Onboarding process could use some revamping. Nothing to major. Meet/greeted by C-suite, upper management and HR. Introduction of company ethics, values, and blueprint. This was initially presented by my colleague who created, presented and provided a comprehensive welcome packet themselves rather than HR/onboarding. Created detailed step-by-step guide for new teammates, outlining what we need to do and expect during the onboarding process. Assign a dedicated support representative to each new employee to assist with any questions or issues during the initial period. -- Personal Preference: Location.. Horrible Downtown Traffic.

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Lucent Health Response
11mo
Thank you for taking the time to share your feedback! We’re glad to hear you had a positive experience and truly appreciate your kind words. We’re also grateful that you highlighted areas where we can continue to grow. Constructive input like yours helps us identify opportunities for improvement and make meaningful progress. Thanks again for your thoughtful review and for contributing to our ongoing efforts to be a better workplace for everyone.
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