Worst place , horrible culture and don't trust the positive reviews, most of them are fake - Anonymous employee Lumachain Employee Review

1.0
24 Nov 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- There are good and talented people in the engineering and AI team - Location is good

Cons

- CEO is not inspirational at all - Worst management I have ever seen, they are slaves to their clients and when something goes wrong then it's YOU problem, they take zero responsibility. - High turn over - Backstabbing culture and you will get thrown under the bus in no time - If something happens and it's not your mistake then expect you get the blame for it - There is no culture - Management is horrible, micromanage, backstabbing and takes zero responsibility and remember it's always YOU problem. - Work life balance is zero, you are expected to work till 11 or 12 AM - You might receive a call from management in the middle of night asking you to fix something now!! - HR is a joke - They don't know something called deadlines, if they say this should be done in two weeks as an example then don't be surprised if they come tomorrow and say hey this should be done in two days - Expect some people to claim they have communicated with you about something and reality is that it didn't happen in the first place. Advice: if you want to have a career and work life balance then Lumachain is not the place, think 5 times before working at this company

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Lumachain Response
2y
Thanks for your comment, though we are sorry you feel the way you do. We also appreciate that you recognize the talent in the AI and engineering team. They are a remarkable group of people: talented, energized, dedicated, collaborative and all about team. It is a privilege to work alongside them. We are also continuously improving our delivery and operational processes. We are delighted that Justin Jones is about to start with us (April 19 2024) as our Chief Operations Officer. Justin joins us from OSI Group, one of our largest global customers, where he has been their Chief Information Officer. We know each other really well, having worked closely together for well over a year across a range of projects around the world. The fact that Justin has chosen to leave such a senior role at one of the world's leading food manufacturers to come join one of his suppliers speaks volumes about the capability of Lumachain's team, our product set and the traction we have in the market. It is disappointing to hear your perceptions around our culture. We do hold people accountable, but we also genuinely support each other and work to deliver together. We have a high-performance culture, and an incredibly talented team, and working at Lumachain won't suit everyone. But for people who are a good fit, it is a dynamic and exciting place to be, and this is reflected both in our Culture Amp survey results and across the range of comments on Glassdoor. While we aren't "slaves" to our clients, we are passionately client focussed, and work collaboratively with them. Our strategy has always been to build deep relationships with the leading participants in the global protein/food supply chain, and that strategy has been very successful.

Explore other reviews about Lumachain

5.0
10 Apr 2024
Recommend
CEO approval
Business outlook

Pros

We are growing at an exponential pace, working with world-leading customers, in a green-fields space. This the most talented team I have ever had the opportunity to work with: smart, dedicated, collaborative and all about team ("We, not me").

Cons

Working at a rapidly growing scale-up is not for everyone. It is an incredibly talented team that sets a high performance bar, and we have a lot of work on. We also have a clear culture built around integrity, passion, supporting and caring for each other, and valuing diversity. So Lumachain won't suit people who are looking for a more 'steady state/BAU' environment, or who are not focussed on succeeding as a team, together. It's "we" before "me", always. Egos left at the door!

3
1.0
3 Apr 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Industry with Potential: The company operates in a sector that has the potential for growth and innovation. Convenient Location: Situated in a location that's easily accessible.

Cons

Leadership Concerns: While the CEO is often perceived as a visionary leader, there seems to be a disconnect between their public persona and management style. Decision-making appears highly centralized, with limited empowerment for experienced professionals in various departments like Finance, Engineering, Customer Service, and Project Management. This has led to an environment where differing opinions or challenges to the status quo are not always welcomed. Lack of Clear Vision: The company often struggles with defining a coherent strategy or plan, impacting the success of projects and overall direction. Attempts by employees to contribute to strategic discussions or raise concerns are often not encouraged, leading to a cycle of shifting priorities without clear outcomes. Support and Governance: Support from the top leadership, including the CEO, feels lacking, and alternative avenues for addressing concerns, such as the Board, seem to have limited impact. This can leave employees feeling unsupported in their efforts to bring about positive change. Innovation and Technology: From a technological standpoint, the company relies heavily on standard, off-the-shelf solutions. The approach to integrating these technologies seems to result in considerable technical debt, which is often overlooked, hindering innovation. Company Culture and Ethics: Despite what is often communicated, the company culture and adherence to values appear to need improvement. Business practices sometimes lack transparency and formal structure, and decisions often seem influenced by personal relationships rather than merit. Diversity and Inclusion: There is a sense that not everyone is given equal opportunities or treatment, especially if they do not align closely with the CEO's perspectives. Overall Sentiment: Many talented individuals are choosing to leave, which is concerning. There is potential in the company, which was evident in its early stages, but it feels like this is being overshadowed by current practices and attitudes. In conclusion, while the company has potential, significant changes in leadership approach, strategic planning, and company culture are necessary to realize it fully.

13
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Lumachain Response
2y
We do Culture Amp surveys regularly, and the results are strong. While we are always looking to do better, the comment above does not align with those results, nor with the constant ad hoc conversations we have across the team. We have a high-performance culture. If you’re talented, motivated, want to work collaboratively with an awesome bunch of people who genuinely care about each other, to help change a multi-trillion dollar industry, you’ll probably love working here . But our culture isn’t for everyone. This is the most talented group of people I have ever had the privilege to work with, and the performance bar is set high. Also, while everyone takes pride in their work and we love to recognize and celebrate individual contributions, there is never a sense of ego. It’s “we, before me”, always. If you are talented and are a great fit for our culture, you’ll love it here. But if there isn’t alignment on either talent or culture fit (we value both equally), you probably won’t enjoy it at Lumachain. And we absolutely, passionately believe in diversity. Here’s a pic of some of our team in Sydney at the 2024 Engineers Australia International Women’s Day event. https://www.linkedin.com/feed/update/urn:li:activity:7171734694261088256/
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