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      Lumen

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      Lumen reviews

      Glass ceiling still exists... - IT Lead Analyst Lumen Employee Review

      4.0
      20 Oct 2025
      It lead analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Offers tuition reimbursement and some semblance of career laddering.

      Cons

      It is difficult to "earn" pay increases. I was once told that if "Jesus walked on water I should learn how to freeze the water into ice" to get a merit increase. There are no cost of living increases. There remains a disparity in pay for men vs. women doing the same job.

      avatar
      Lumen Response
      8mo
      Thank you for your transparency about your experience, we value your input and we're glad to hear that you enjoyed our tuition reimbursement and opportunity for growth. We believe in helping everyone to reach their full potential. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Thank you for all the time you spent at Lumen, we truly wish you the best of luck.

      Explore other reviews about Lumen

      5.0
      6 Jan 2026
      Offer management analyst intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company, everyone was very welcoming and accommodating. Management was pretty laid back but still expected results. This role was remote btw.

      Cons

      No bad things to say

      avatar
      Lumen Response
      5mo
      Thank you for sharing your story with us. We need feedback like yours to continue to make Lumen a great place to work. We're glad to know that you valued our work culture and agile working model! We play to win, so we're happy to have had you on the team. Best of luck to you in your career.
      2.0
      13 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

      Cons

      No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

      avatar
      Lumen Response
      1mo
      Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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